Delivery and Fulfillment Policy

This Delivery and Fulfillment Policy outlines the terms and conditions governing the delivery process of services and digital products offered on the Afreen Rahat website.

1. Delivery of Services:

Upon agreement and payment for services such as Website Design, E-mail Marketing, Website SEO, Content Writing, Branding, and Free SEO Checklist, the following process will be followed:

Consultation and Planning: Clients will engage in a consultation process to discuss their requirements and objectives. Based on this consultation, a project plan will be developed outlining the scope of work, deliverables, and timelines.
Delivery Timelines: Delivery timelines for services will be clearly communicated and agreed upon during the initial consultation and project scoping phase. These timelines will be adhered to as closely as possible, with any deviations communicated promptly to the client.
Method of Delivery: Clients will receive deliverables via electronic means, including but not limited to email, file sharing platforms, or access to online project management systems.
Acceptance of Deliverables: Upon completion of the agreed-upon work, clients will be provided with the deliverables for review. Clients are responsible for promptly reviewing and providing feedback on deliverables within the agreed-upon timeframe.

2. Delivery of Digital Products:

eBooks: Upon purchase, eBooks will be immediately available for download through our website platform. Customers will receive access to their purchased eBooks in digital format without delay.

3. Timelines:

Delivery timelines for services will be communicated to clients during the initial consultation and project scoping phase. Any changes to delivery timelines will be promptly communicated to clients, along with the reasons for the delay and revised timelines.

4. Availability:

Digital products, including eBooks, will be available for download or access immediately upon purchase, 24 hours a day, 7 days a week, unless otherwise specified.

5. Delivery Confirmation:

For services, clients will receive confirmation of delivery through email or other agreed-upon communication channels. This confirmation will include details of the delivered items and any next steps, if applicable.
For digital products, customers will receive confirmation of purchase and access instructions via email immediately upon completing their purchase.

6. Customer Support:

In the event of any issues or inquiries regarding the delivery of services or digital products, customers can contact our customer support team at [email protected] for assistance. Our team will strive to provide timely and effective support to resolve any delivery-related issues.

7. Changes to Policy:

Afreen Rahat reserves the right to update or modify this Delivery and Fulfillment Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. Customers are encouraged to review this policy periodically for any updates.

By purchasing services or digital products from Afreen Rahat, customers agree to abide by the terms outlined in this Delivery and Fulfillment Policy.

For any questions or concerns regarding this policy, please contact us at [email protected].